Progress and Evaluation - December 2017

CAREAPP Search training was tested in December 2016 with a select group of Users.  The official Search launch occurred in April 2017. Track and Coordinate training began on October 18th and officially launched in November 2017.

Throughout all trainings above, CAREAPP Users completed evaluations of trainings and Healthify platform usability via survey monkey. By the end of November 2017, we compiled and analyzed feedback from 305 Users trained in Search, 15 trained in Track only, and 78 trained in Track & Coordinate. Results are illustrated below.

Overall levels of satisfaction of the Search, Track, and Coordinate platforms are high, with "convenience" of the 3 platforms with the highest ratings.

Users reported high confidence in the usability of the platforms and a strong comparative advantage over other methods of resource management for their clients.

The most valuable feature of the Coordinate platform was identified as the "customized Search, matching social need with resources".

Howard County Health Department
8930 Stanford Blvd
Columbia, MD 21045
410-313-6300
askhealth@howardcountymd.gov

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